When Book Events Go Wrong

Happy Wednesday Scribblers, I hope you’re all having a great week. I once spent four days at a Con (including travel, hotel, meals, plus Con expenses) and sold one book. One. It was brutal-but also one of my most educational experiences I’ve had. Book Events and Conventions are the best way to meet readers and sell your books. There’s no denying, if you’re an author, the best way to engage your fans is to attend book events and conventions. People might tell you there are other ways, and they may be correct, however most authors will concede engaging at events is the top way to reach and build a readership. So, what happens after you’ve researched the best book events and cons for you to attend, spent the time and money to travel, and ensured you have your books (in some cases ordering more books) and ‘poof’ you don’t sell anything? Or, readers for your books aren’t there? What do you do? How do you justify doing an event again? You had huge expanses, and you had next to no return. How do you overcome such an awful experience?

The short answer is you don’t.

The Long answer (and better way to evaluate the event) is you focus on the experience. Let me explain.

Each event you go to is boiled down into did I sell books? And, did I make my money back? But there’s more to a successful con than book sales (I know crazy right). Here are ways I look at events where I didn’t sell anything:

  1. Allow yourself to be upset, hurt, and angry. Feel all your feelings, but don’t take out your frustration on others. This is difficult, I know. But denying yourself the moment to vent (privately) will do more harm than good.

  2. When you’re at the event and you notice sales are going to be bad (and you can always tell within the first day of a multi-day event or the first couple of hours of a single day event), practice different elevator pitches for your book or books. (don’t have an elevator pitch for your book, you need one and I did a whole separate article on the topic you should check out). Use the downtime to audit your display- is it cluttered? Are your Book Inserts clear and useful (Book Inserts are a snapshot of your book’s genre, heat level, series number, type of story, etc.)? You can learn a lot about your book display by observing other vendors. If you’re around other authors, see what they’re doing? Look at how they display their books. Listen to how they speak about their books? If you’re not selling, then spend time absorbing and learning (this never stops, even if you’ve been doing events for years, there is always something to learn).

  3. Use this opportunity to try different ways to sell and market your book. Maybe put together a book bundle to drive sales:

    Offer any two books for ‘x’ amount of money. Giving folks a discount

    Offer a series at a lower price

    Do you have a book you want to get rid of, maybe offer the novel as a freebee?

  4. Next up, talk to the other vendors, get to know them (especially if they are other authors) ‘dead’ events are a great place to network and build relationships. The down time gives you a chance to compare notes and ask questions. If you’re having a bad selling event, chances are so are they, so talk (avoid venting publicly-save those moments for private) to them and ask questions:

    Have you been to this event before?

    Is it always this quiet?

    I really like your display. How did you do it? Where did you get your racks from? Where can I find a banner like that? I love your bookmarks; did you create them or have them created for you?

    Talk about their books and listen to what they have to say.

    If you like their cover, ask about their cover artist (even if you are with a publisher and they have an in-house cover artist, you can still get the name).

  5. If you’re at the event alone and you can’t walk around, you can still chat with the surrounding folks, which brings me to my next point.

  6. Walk around the vendor's room at the con/event, if you have someone with you who can watch your books and your booth. This will give you opportunity to network with other vendors. Chatting up others is a great way to get a feel for the conference and you might hear about other events you may be interested in attending. It may also drive some sales to your booth as folks talk about the really cool author they met.

  7. At most cons/events, there will be various media walking about, they will often stop by and chat with you. This is a great time to talk up your books and to talk a bit about why you wrote your novels (don’t do an info dump on them, have your elevator pitch ready to use, if they want to learn more they will ask follow up questions). Often times the media are looking for people to interview or who will be willing to write an article for them. Almost every event (good sales or bad) I’ve been approached by a Vlogger/Blogger or traditional media who want to interview me. I would have never gotten the opportunity if I wasn’t at the event, so keep that in mind when you want to pack up your books and go home.

  8. Another opportunity for a bad selling con is to use the event as a Marketing/PR experience. You can use your social media to hype up the event and your attendance. Post images of you sharing news about the con (be positive in your posts, do not use your social media to blast the con and attendees for not buying your books.). Remember to tag the con and your publisher. If you are taking pictures with others, tag them. It may not sell any of your books right now, but you’re creating a buzz and by being positive and sounding like you’re having a great time the con may share your post and so might the other people you’ve tagged, which gets more eyes on you and your novels, which could lead to more sales. Also, by using your social media to promote the event you’re at, other potential cons/book events might take note of how you promoted the current event and invite you to be a vendor at their event.

  9. Get to know the Con/Event staff. Chances are if your sales are down and foot traffic is light, they know. Again, avoid venting about the event, however as you talk with the staff/volunteers it’s a great place to ask questions; Is the con/event always this slow? How is the con/event going to get more folks here in the future? Are there any panels I can join (you’d be surprised at how many speakers back out for one reason or another leaving a panel with an open spot)? The friendlier you are with the staff/volunteers and the more you chat them up, the more they will see what they can do to help you out and get you on any open panels (assuming there are panels at the con you are suited for).

  10. Most importantly after the con/book event provide feedback. Offer suggestions on improving the event for next year. People will listen to constructive critiques, but will shut down when they feel attacked. The more positive feedback you can offer (with suggestions on improving the event) the better your input will be received.

There are several other ways you can evaluate a low-performing book event, but the reality is you need to decide was the event, overall, worth it for you? And that is a call each individual needs to make for themselves. The information above is provided as additional ways to evaluate a book event/conference where you had next to no sales. Keep in mind some events aren’t known as large sale events, you go to them and participate for many of the reasons listed above and remember even a no-sale event can plant the seeds of future success-if you know were to look.

That’s what I have for this week. I hope it helps. Until next time have a great week.

My New life Dealing with a Bathroom Remodel (The First Week)

Happy Wednesday Scribblers. Here we are again.  Another week into August (can you believe it’s almost September?).

This week I thought I would share with you my current journey of having my bathroom (and only shower) remodeled.  The process has only just begun (week one) and we’ve run into snags, cost overruns, and increased timeline.

Let me start at the beginning. Our house was built in 1938 and we moved in on September 2000. The first thing we did was turn our home, formerly the neighborhood crack-house, into something livable, which included a full bathroom remodel. We did a lot of the work ourselves (my father at the time was a general contractor) so we were confident in our skills and his ability. After a month of ongoing cleaning and household updates, we moved in. The bathroom was shiny, new, and we loved it (see the photos above. Nice. Right?).  That was eighteen years ago.

A few years back we noticed that not only was the bathroom getting a little dated, but some tile cracked and we were having issues with leaking (it happens).  We started planning for a bathroom remodel. Since we had done this before we knew what we were in for, and we also planned for what we knew would be water damage (broken tiles and water stains).  We created a budget and went to work trying to find a contactor (we couldn’t do the work ourselves and my father had retired).  After finding the top three Kitchen and Bathroom companies in our area (based on the BBB, Yelp, Angie’s List, etc.) we called them all in to view the space (which is only 8-feet by 7-feet) and give us an estimate. The process took about two weeks.

First lesson, the cost of the bathroom remodel would be $10k more than our budget (I wanted to throw up).

Second lesson, the timeline would be about two weeks longer then we planned for. (I didn’t throw up, but I came close).

See, when we had done the remodel ourselves it took a little over a week (and we weren’t living in the house). The cost, well we didn’t have to pay much labor because we did a big chunk of the work ourselves (except for the plumbing, which if we would have done we wouldn’t have had the leaking… ugh) so those costs were low. We didn’t go into this blind; we had done our research so we felt we had planned on a healthy budget (overly generous if you would have asked me when we started the process, did I mention the size of the bathroom 8-feet by 7-feet. It’s small).

Not happy with the budget news and the timeline we picked the contractor we felt would do the best job and seemed to get our style. They weren’t the most expensive, and they weren’t the cheapest. None of them were cheap… oh well I’ll get over it. I don’t want to sound ungrateful because I’m not. I understand how lucky we are to be in a position to fix all this. And I also realize that labor isn’t cheap and I believe people should be paid for their knowledge and their expertise… but does it have to be so much?  Ugh.

Documents signed, first and second design meeting finished. The big day arrived. Demo…

Oh, before I get ahead of myself, we decided to continue to live in our house. We managed to set up an outdoor shower (in the backyard). Stop laughing. We have it tented with sidewalls, a propane insta-hot water heater, rack for our soaps and shampoos, etc. So, it works.  It’s not ideal, but it works.

Okay, back to the Demo.  We left our bathroom in the morning and came home to what can only be described as the gateway to hell.  Dry rot on the exterior wall, decaying floor joists, 2x4’s that crumble in your hands, etc. You can see the damage in the photos.  Is it as bad as it could be? Probably not. Was it worse than any of us thought?  Yes. Yes, it was.

The Contractor and the Designer came to meet us, last Friday, to talk about what we needed to do. More demo was needed to tear out all the old rotted wood before they could repair it.  This would include knocking out the back exterior wall. As you can guess this changes the scope of work, adds more time to the timeline, and more dollars to our already inflated, ridiculous, outrageous, budget.  This has happened all within the first week of construction. Oh, joy. Oh, bliss. According to our Contractor we have about another four or five weeks to go.

Just shoot me now. I don’t think I’ll make it.

Now of the best part. A co-worked asked me, when I started talking about a bathroom remodel, what we were having done, what our budget was, and about contractors. He as looking at doing the same thing as us. Well, a few days ago we were talking, and he informed me that he was getting his bathroom done for $6k (new floors, new fixtures, new tile, new everything, and the guy was a licensed contractor) this time I really did almost throw up. I have no idea how either bathroom is going to turn out, but at this point I can’t help but feel like one of us is going to be getting screwed… and not in the good way.  Ugh.

Well Scribblers, I thought I would share this journey with you. Again, I don’t want to seem ungrateful or unappreciative because I’m not. For me it’s all about shock at this point. I know we are going to have an amazing bathroom when it’s all done. So, do you have construction nightmare stories?  Do you feel like venting about it?  Feel free in the comments below.  I would love to hear that I’m not the only one.  Until next week, I hope you have a great week. If you want to share this blog post with someone who is going through a remodel of their own, you can do so by clicking on the share button just below.